Hamilton’s Woodcraft Repair Services Policy

 

Last updated: March 11, 2023

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"Hamilton’s Woodcraft" here after also known as “I”, “we”, “us”, “me”, or “HW”.

 

All repair work is started only after a signature from the owner of the product being repaired has been applied to an agreement form from Hamilton’s Woodcraft. It is also understood that for any reason HW may stop the repair if unforeseen circumstances that might be considered unsafe for either the customer or HW performing the service arise from performing the service. Furthermore the service may also be stopped for any other reason that HW states at any time.

 

Local Repairs Only. Meaning that If I feel like it is to far for me to travel and that it will go beyond my benefit to travel the distance it is requested of me, then I will more than likely reject the request.

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Travel expenses. I use a Gasoline driven vehicle. So my expenses will be the cost of Gas. I will use a truck to travel that uses an average of 15 miles per gallon of gas. So if I travel 60 miles and gas costs $3 a gallon that's $12 to get there and $12 to get back totaling $24.

 

Repair Fee is $50. This does not include the price for the Repair that the customer will be obligated to pay HW.

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Payments. Nearly all of the work HW does is paid 50% in advance. Payments for Repair requires a 50% Deposit of the agreed or estimated total price for the service.

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By requesting HW for any service you agree to all of HW policies, including this Repair Policy.

 

A customer may request a repair. You the customer understand and agree that a request for a repair is a request. HW is not obligated to fulfill requests of any customer. You as a customer understand and agree that HW may accept or deny any requests.

 

If HW denies a repair request, no other actions of any kind will be taken against HW by the customer for any requests denied.

 

Upon HW accepting a repair request, HW may give Estimates for options concerning the repair. After the customer has agreed with a specific option. HW will commit to the repairs upon the agreed terms.

 

Since the nature of repairs can vary widely the circumstances concerning each specific repair request needs to understood by both you the customer and HW, before signing an agreement. Once an agreement has been signed. That agreement for a repair with HW is governed by this policy and other policies related to doing business with HW, including Hamilton’s Woodcraft Terms and Conditions.

 

By signing the agreement, which may be either in the form of an invoice or any other agreement with HW concerning the repair/s the customer has entered into a binding contract with HW.

 

All repairs that were agreed to be completed by HW will obligate HW to the repair/s agreed on. Also the amount of money owed by the customer for the repair/s to pay HW the customer is obliged to pay HW.

 

If for any reason the customer is not satisfied with the repair. The customer agrees that HW will not be held liable for the replacement or cost associated with replacing the product that the repair was performed on. Furthermore you the customer irrevocably agree not to hold HW liable for any damages physical or financial associated with the product that has been serviced for repair by HW. Considering this paragraph HW is committed to providing a fair and faithful service to it's customers, although we may not be able to repair all things with unforeseen circumstance that may arise from old or damaged products with consideration to the cost either being time or money or both that may out weigh the benefit of repair.

 

You agree with this policy in full before any service is performed, by requesting HW to perform the service.

 

 

 

Thank you,

Scott Hamilton

Hamilton's Woodcraft

438 N. Detroit St.

Kenton, Ohio 43326

(937) 441-1109

hamiltonswoodcraft@gmail.com

or

Scott@hamitlonswoodcraft.com